Activate secure, real-time IVR call center payments
Secure real-time payments by phone with your customers, while you can send a payment link by email or SMS. Sell more with phone payments.
3 steps to a 100% secure IVR payment
The customer wishes to pay via Call Center
Thanks to STT (Speak to Text) automated voice synthesis technology or DTMF (Dual Tone Multi-Frequency) keypad input by the user, customers can pay in a secure and intuitive environment.
Accept payments in a secure environment
You can offer two payment methods: payment via phone call or Pay by Link via text message or email. The operator does not see any sensitive data. The customer receives instructions over the phone.
Automatic confirmation
Both the customer and the agent will receive payment confirmation by phone, and you can also check it on your Sipay dashboard.
The most comprehensive telephone payment platform on the market
• Capacity to handle 500 calls simultaneously
• PCI DSS 4.0 certified solution
• Interactive voice response technology
• Payment optimization by combining channels
Integrated with your systems
Connected to your own technology stack, CRM and ERP.
Debt and collection management
Improve conversion rates by making it easy for your customers.
Recovery of abandoned carts
Don't miss a sale in your online store.
Telemarketing to close more sales
Close sales during the call; don't miss opportunities.
Combine IVR with more solutions
Discover more Sipay solutions that suit your business.
Online payments
Accept payments from your website or app easily, quickly, and securely.
Recurring payments
Create flexible payment plans to make the experience easier for your customers.
IVR payments, no complications
Centralize your payments in a single secure system. Optimize customer service and improve conversion rates across different sectors.
Insurance companies
Manage policy payments and renewals with complete security and traceability.
Education
Facilitate tuition and course payments through phone calls.
Health and well-being
Allow your patients to pay for appointments or treatments without having to travel.
Travel and tourism
Close reservations and payments instantly with a smooth and secure experience.
Questions? We have answers.
What are Call Centre or IVR payments?
It’s a solution for taking payments from your customers over the phone securely, without them having to share their card details with the agent.
How do phone payments work with Sipay?
The agent starts the transaction and the customer enters their payment details using their phone keypad or through a secure link, so confidentiality is maintained at all times.
Is it safe to accept payments through a call center?
Yes, all transactions are processed under PCI DSS 4.0 certification and use tokenisation and end-to-end encryption to protect the data.
Can I integrate it with my CRM or customer service system?
Yes, the solution integrates easily with CRM systems and management tools, so payments are recorded and reconciliation is simpler.
What types of businesses can use phone payments?
It’s suitable for customer service teams, insurance, travel, healthcare and any business that handles assisted remote payments.
Simplify payments and optimize your business management
Boost your sales and manage your business easily.
