COOKIES POLICY

Information in compliance with the regulations on information society services and protection of personal data

What are cookies and what do we use them for?

Cookies are files that are downloaded to the user’s computer/smartphone/tablet when they access certain websites.

Cookies allow certain data to be stored on the user’s device or on its browsing. This data is updated and retrieved by the person responsible for its installation for different purposes, such as, for example, obtaining information about the browsing habits of the user or their computer, seeing which pages have been visited, the connection time, the city to which the IP address from which it is accessed is assigned, etc.  the number of new users, the frequency and recurrence of visits, the time of visit, the browser or the operator or type of terminal from which the visit is made, analysing the operation of a page, detecting technical problems, etc. Also, depending on the information they contain and the way in which the terminal is used, they are used to recognize the user.

In addition, there are other mechanisms and technologies to store this type of information. This website does not use pixel tracking beacons, nor fingerprinting techniques.

What information does a cookie store?

The cookies we use do not collect special categories of personal data (sensitive data). The data they store is of a technical nature, personal preferences, personalization of content, etc.

What type of cookies are there?

Cookies are classified into three categories: according to who manages the computer or domain from which the cookies are sent and processes the data; depending on the period of time in which they remain active on the terminal equipment; and according to the purpose for which the data obtained is processed.

Depending on the origin, cookies are classified as:

• First-party cookies: these are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies: these are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

Based on their duration, cookies can be:

• Session cookies: these are designed to collect and store data while the user accesses a website. They are usually used to store information that is only of interest to the provision of the service requested by the user on a single occasion and disappear at the end of the session.
• Persistent cookies: these are those in which the data is still stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

According to their purpose, cookies are classified as:

• Technical cookies: these are those that allow the user to navigate through a website and use the different options or services that exist on it, including those that the publisher uses to allow the management and operation of the website and enable its functions and services (identify the session, access restricted access parts, etc.). remember the elements that make up an order, carry out the purchase process of an order, manage payment, etc.).
• Preference or personalization cookies: these are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users (language, number of results to be displayed when the user performs a search, region from which they access the service, etc.).
• Analysis or measurement cookies: these are those that allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impacts of advertisements.
• Behavioural advertising cookies: these are those that store information on user behaviour obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on this.

Why is user consent important?

In accordance with the Law on Information Society Services and Electronic Commerce, SIPAY may install cookies on users’ terminals provided that they have given their consent after having been provided with clear and complete information on their use. The purpose of this policy is to provide such information in a way that is useful to the user.

In accordance with the recommendations of the Spanish Data Protection Agency, SIPAY will renew the consent given by users for the use of cookies at least every two years.

However, it should be noted that not all cookies are considered equally from a legal point of view.

Some cookies, because they are not considered intrusive and are necessary for browsing, are exempt from the obligation to be informed. These are cookies that allow communication between the user’s computer and the network, as well as those that strictly provide a service expressly requested by the user, such as:

• User Input Cookies.
• Authentication or user identification cookies (session only).
• User Security Cookies.
• Media player session cookies.
• Session cookies for load balancing.
• User interface customization cookies.
• Plug-in cookies for exchanging social content.

What kind of cookies does our website store?

• Necessary

Necessary cookies are crucial to the basic functions of the website and the website will not function as intended without them.

These cookies do not store any personally identifiable data.

• Functional

Functional cookies help perform certain functionalities, such as sharing website content on social media platforms, collecting feedback, and other third-party features.

• Analytic

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as number of visitors, bounce rate, traffic source, etc.

• Advertising

Advertising cookies are used to deliver visitors personalized advertisements based on the pages they visited before and analyze the effectiveness of the advertising campaign.

• In the categorized

Other uncategorized cookies are those that are being analyzed and have not yet been classified into a category.

How can I manage cookies?

Cookies can be deleted, accepted or blocked, as you wish, for this you just have to conveniently configure your web browser or through the following link to our cookie manager, through which you can accept or reject cookies in a granular way.

You can prevent the installation of cookies (blocking) on your computer at any time by using the appropriate option in your browser, but in this case we cannot guarantee the correct functioning of the various functionalities of our website.

Below are the links for managing and blocking cookies depending on the browser you use:

• Chrome
• Chrome for Android
• Firefox
• Safari
• Microsoft Edge

There are also some helpful resources that provide detailed information about the types of cookies, how they are used, and how you can manage your cookie preferences in All About Cookies.

If you want to have more control over the installation of cookies, you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose which cookies you want to allow.

Responsibility

The information collected by cookies and similar technologies is stored in the user’s browser. However, technically it cannot be guaranteed that 100% compliance with the user’s specific settings regarding the acceptance of cookies will be met. SIPAY may limit first-party cookies, but there are third-party cookies whose configuration is beyond our control because they are programmed in web plugins on which we cannot technically operate.

The only way to guarantee 100% of your choice is for you, as a user, to configure your browser settings according to your preferences.

In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

Some of the services provided on this website contain links to third-party applications, services, tools and websites, which you can use together with third-party applications, services, tools and websites that are not linked to SIPAY. SIPAY is not responsible for the security or transparency of the information about your privacy provided to users by third parties.

We recommend that you review the privacy and cookie policies of the applications, social networks and service websites that you use on a regular basis.

Modification of the Cookies Policy

This Cookies Policy may be modified whenever there are changes in the configuration and/or use of cookies.

In order to maintain maximum transparency with the user, SIPAY will always keep the updated version published on this Website, stating its date of update at the bottom of this page.

Last Updated: 04/15/2024