Lina Muriel, Director of Sales, Marketing and Product Development at Sipay, will expose at the sixth edition of LibreCon how to increase the conversion rates of your business through the telephone channel.
Sipay, the leading payment Gateway in Spain with almost 25 years of experience offering online and offline solutions, will participate in the next edition of the National Free Software Congress (LibreCon). The event will take place in the Euskalduna Palace of Bilbao on the 22nd and 23rd of November 2016.
On the sixth edition of the biggest business forum oriented to discuss solutions and succesful business cases in the 4.0 industry and Financial Sector, Lina Muriel, Director of Sales, Marketing and Product Development at Sipay, will explain «How to increase the conversion rates of your business through the telephone channel”.
Lina Muriel, will base her presentation on her knowledge about Sipay’s MO / TO & Sipay IVR (Mail Order / Telephone Order & Interactive Voice Response) solutions. These services allow that the telephone payment process can be done without the physical presence of the card holder. The experience is guaranteed to be safe, simple and agile, which not only benefits the retailers, but also their end customers.
IVR is a secure payment system with automated interactions that provide a telephone entry interface that allows the user to interact with the system keystrokes pressing (DTMF), Text to Speech (ATM) or Voice (STT). Among all its functionalities, it is also worth mentioning the clever routing of outgoing and incoming calls, as well as the attention of multiple sending and receiving platforms.
Sipay´s solution brings benefits to companies and their end consumers. The businesses that introduce this service, will gain advantages like security and ease in the process. From the service interface, retailers can adapt all their infrastructures by allowing them to customize the service to a better user experience. From the end user perspective, customers will manage to easily pay at anytime and anyplace within a trustworthy and reliable environment.
Sipay has been invited to participate at LibreCon by its strategic partner, Irontec, one of the pioneering open software and open source companies in the Basque Country.