Payments that enhance the guest experience
Frictionless payments from check-in to room service. A comprehensive hospitality solution that unifies all your payment flows.
A payment platform designed for the hospitality industry
Connect all your hotel’s payment channels, from the PMS to the point of sale, to deliver a seamless, secure, and frictionless experience for guests and staff.
Pay by Link designed for hospitality
Send and manage payment links directly from your PMS system.
Omnichannel payments integrated into PMS
From booking to check-out, payments are unified through Sipay.
Connection to all points of sale
Accepts payments at all retail outlets within the hotel.
Features designed for hospitality
From check-in to final billing, manage all guest touchpoints. Optimize the customer experience with comprehensive solutions.
PMS Integration
OPERA, Protel, Mews and major Spanish PMS providers. Direct room charges and automatic synchronization.
Digital tips
Automated tip management with employee sharing. Smart account splitting for large groups.
Digital ticket
Automatic delivery of receipts via email or SMS. 70% reduction in paper costs and improved sustainability.
Omnichannel payments
Check-in, room service, restaurant, spa, and events. All touchpoints unified on one platform.
International methods
Alipay, WeChat Pay, Bizum, and other major digital wallets. Ready for international tourism and guests from around the world.
Integrated loyalty
Cashback, coupons, and loyalty programs. Unified guest-diner history for a personalized experience.
Payment solutions designed to enhance the guest experience
Offer your guests comfort, confidence, and options tailored to every moment of their trip, from booking to check-out.
Tax Free
Fast and paperless VAT refunds at retail outlets.
DCC
It allows you to pay in your own currency with complete transparency.
Multicurrency
It accepts payments in multiple international currencies without friction.
Chargeback management
Minimize disputes and easily secure your income.
Gift cards
Boost customer loyalty and increase sales opportunities.
NFC devices
Faster, safer, and connected contactless payments.
A solution for businesses of any size
Whether you’re starting your business or scaling it up, we offer the tools you need to achieve success.
Questions? We have answers.
Get your questions answered about our payment solution for the hospitality industry.
Does it work offline?
Yes, our platform allows offline payments. Once the connection is re-established, transactions are automatically synced. This ensures you never miss a sale.
Does it integrate with PMS?
Yes, Sipay integrates natively with leading hotel management systems such as OPERA, Mews, and Protel. This allows for seamless management of room charges. Synchronization is automatic and error-free.
What international methods does it support?
Our platform accepts international payment methods such as Alipay and WeChat Pay. It also supports Bizum and other popular wallets. This is ideal for serving guests of different nationalities.
Can I customize promotions?
Yes, you can customize menus and promotions from our web dashboard. Changes are applied instantly. This allows you to tailor your offers to your customers’ needs.
Does it include a loyalty program?
Yes, we offer a loyalty program that includes cashback and coupons. Guest and diner history is consolidated for a more personalized experience. This helps increase customer loyalty.
Simplify payments and optimize your business management
Boost your sales and manage your business easily.
