Activate secure, real-time IVR call center payments
Secure, real-time phone payments from your customers, while you can send a payment link via email or SMS. Sell more with phone payments.
3 steps to a 100% secure IVR payment
01
The customer wishes to pay via Call Center
Thanks to STT (Speak to Text) automated voice synthesis technology or DTMF (Dual Tone Multi-Frequency) user-activated keystrokes, the customer will be able to pay in a safe and intuitive environment.
02
Accept payments in a secure environment
You can offer them two payment options: payment over the phone or via Pay by Link through mobile messaging or email. The operator does not see any sensitive data. The customer receives instructions by phone.
03
Automatic confirmation
Both the customer and the agent will receive payment confirmation by phone, and you can also check it on your Sipay dashboard.
The most comprehensive telephone payment platform on the market
• Ability to handle 500 calls simultaneously
• PCI DSS 4.0 certified solution
• Interactive voice response technology
• Optimized billing by combining channels
Integrated with your systems
Debt and collection management
Recovery of abandoned carts
Telemarketing to close more sales
Combine IVR with more solutions
Discover more Sipay solutions that adapt to your business.
Online payments
Accept payments from your website or app easily, quickly and securely.
Recurring payments
Create flexible payment plans to make the experience easier for your customers.
IVR payments, no complications
Centralize your payments in a single secure system. Optimize customer service and improve conversion rates across various sectors.
Insurance companies
Manage policy payments and renewals with complete security and traceability.
Education
It facilitates tuition and course payments through phone calls.
Health and well-being
Allow your patients to pay for appointments or treatments without traveling.
Travel and tourism
Close bookings and payments instantly with a smooth and secure experience.
Transparent and flexible pricing that adapts to you
Start selling now on all your channels, pay only for what you use, and scale your business with the full potential of Sipay.
Basic rate
Everything you need in a clear and transparent model, with no permanence and no surprises.
10 € / month
Price per terminal.
Up to 1,000 transactions per month.
Includes:
- Enjoy all the features
- Quick and easy setup
- Cancel anytime
- Pay for what you use
Enterprise
Need a customized solution? Get personalized rates for your business.
Tailored
Includes:
- Dedicated expert for your account
- IC++ Model
- Cost savings
- Exclusive benefits
- Global acquiring
- Prices adapted to each country
Questions? We have answers.
We answer your questions about secure telephone payments.
What is payment for Call Center or IVR?
It’s a solution that allows you to collect payments from your customers securely over the phone, without them needing to share their card details with the agent.
How does phone payment work with Sipay?
The agent initiates the transaction and the customer enters their payment details via a telephone keypad or a secure link, maintaining confidentiality at all times.
Is it safe to accept payments through a call center?
Yes. All transactions are processed under PCI DSS 4.0 certification and use tokenization and end-to-end encryption to protect data.
Can I integrate it with my CRM or customer service system?
Yes. The solution integrates easily with CRM systems and management tools to record payments and simplify reconciliation.
What types of businesses can use phone payments?
Ideal for customer service, insurance, travel, health or any company that manages non-face-to-face collections in an assisted manner.
Simplify payments and optimize your business management
Boost your sales and manage your business easily.
